For those customers receiving packages by parcel / courier:
We ship via Purolator Canada and Canada Post Expedited Services.
These are the expected delivery times by region:
Canada - 1-7 business days
U.S - 3-10 business days
Countries outside of our typical service range are welcome to contact support to verify service rates and expected delivery times.
For those customers wishing to pick up their products directly from our warehouse:
Your pickup addresses are as follows:
195 St. Paul Street West
St. Catharines, Ontario, Canada
Any packages shipped from our facility will have adequate tracking, which will be provided immediately upon fulfillment of the shipment. Should you like to know what the shipping status of your package is, you can make reference to the 'tracking number' provided to you at the time of shipment.
If you have not received this number, feel free to contact our support team and we will be happy to provide it for you.